Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Introduction
PaintWerks Columbus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website paintwerks.co or use our services. By accessing our website or services, you agree to this Privacy Policy.
Information We Collect
Information You Provide to Us
- Contact Information: Name, email address, phone number, and property address
- Project Details: Photos of your space, project descriptions, and service requests
- Payment Information: Billing address and payment details (processed securely through third-party providers)
- Communications: Messages, emails, and other correspondence with us
Information Automatically Collected
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on site, referring website
- Cookies: We use cookies to enhance your experience and analyze website usage
How We Use Your Information
We use your information to:
- Provide painting and home improvement services
- Process your estimate requests and schedule appointments
- Send project updates and service confirmations
- Process payments and send invoices
- Respond to your questions and provide customer support
- Send promotional offers (you may opt-out at any time)
- Improve our services and website functionality
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Trusted partners who assist in operating our business (scheduling software, payment processors)
- Licensed Trade Partners: When coordinating plumbing, electrical, or HVAC services for your project
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Disable cookies through your browser settings
To exercise these rights, contact us at privacy@paintwerks.co or (614) XXX-XXXX.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any information.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
PaintWerks Columbus
Columbus, OH
Phone: (614) 582-4227
Email: justin@paintwerks.co
Website: www.paintwerks.co
Acknowledgment
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.
